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- [SOLVED] HP Laptop Sound Not Working - Driver Easy
If it is hardware then the issue will be the same with Linux. There is no need to install Linux to the hard drive to try it. I'm having the exact same issue. This is a brand new computer, 2 weeks old. Thanks everyone, for your responses - especially to BLC61 for the detailed solution above, from real-life experience. My colleague worked on this with Zoom and here is the information that he has provided to our coworkers.
This seems to be prevalent on HP laptops. This comes straight from Zoom support: "It sounds like echo cancellation kicking in. If you have open speakers built-in for the laptop and built-in mic. To avoid terrible echo, your microphone is muting itself, if you are not manually doing so. I'd recommend lowering the volume [of your speakers] or using a headset to avoid that.
I believe it is good to have BLC61's steps on hand also. We have not received any additional complaints for a few days now. I am praying it stays that way. Had this problem come up on two laptops - same model HP Probook G6. Tried the above fixes, but nothing seemed to work. Was finally able to fix it by updating Windows to newest version and installing this audio driver from hp's website.
I did also implement the above fix, so it's possible it helped too. ProBook G6's here I had users start complaining about a week ago, when Teams call use ramped up for those users. I expect it was happening all along, but those users were on shorter, less frequent video calls. That setting seems to have helped most users but it came back for others , so I think that the hardware acceleration also causes or exacerbates the random muting behavior. Hello shall3, thank you for the information you share--" I will ping you for additional information.
Have a good week. I will report if it comes back after I instructed a proper restart they normally shut the laptop lid to trigger shutdown, and reopening triggers startup , as Fast Startup is enabled on those laptops, and I imagine that restarts only happen when prompted due to updates. Of the few that we've unpackaged, most of them have had issues where the microphone intermittently stops working properly, not just for Skype and Zoom, but for Microsoft Voice Recorder as well. It still picks up some sound, but you have to be against the microphone and the output is just white noise.
Unfortunately, the fix has not corrected the problem. Laptop is currently on Windows 10 ver. This topic has been locked by an administrator and is no longer open for commenting. To continue this discussion, please ask a new question. Hello fellow spiceheads. Does anyone know where I can find instructions for deploying software to a system the next time it comes online using SCCM? I know it's possible because we were using SCCM to install the antivirus, if it was missing, when systems ca Your daily dose of tech news, in brief.
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Episode Kidnapping an NFT. Featured on Meta. Announcing the arrival of Valued Associate Dalmarus. Ensure the Mac app using Zoom can be accessed. Then, reinstall Zoom. Try using another software program and see if the webcam continues to work. It is usually possible to correct a problem by restarting the computer. Then you can continue using your webcam software in the background once Windows has concluded loading.
Continue troubleshooting if restarting the computer does not resolve the issue. The Hardware and Sound menu can be found in the left-hand menu. It is important to open the Sound setting. You can now clear the Microphone Boost setting by clicking the Level tab and then double-clicking your microphone you have chosen to record. Possibly you have a problem with how much space your microphone fits in or you may have problems with how close your phone and computer are to each other or using more than one computer at a time.
To make sure your device has all current system updates, restart your device after it has been restarted. In the case your Zoom app is outdated, perhaps your device is aging. A Zoom app or extension should be designed especially for your device or browser upon clicking the official Zoom download link.
The camera may need to be paired up with another videoconferencing program, or a website that utilizes your camera may require you to connect to those programs. Ensure that your computer is restarted.
Zoom audio not working on hp laptop
- Article - Zoom Audio Issues with HP E
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Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. It's driving me insane. I didn't had any problem on Windows Thank you! Go to Solution. View solution in original post. Thanks for reaching out! I have escalated this issue internally and once I hear back I will pass that info along.
After reaching out I found that Zoom is not yet officially supporting Windows The system requirements page still certainly does not list Windows I have heard many users be able to run Zoom on Windows 11 with no problem, but also numerous cases of users having some trouble of one type or another. You can stay up-to-date with our blog and release notes! I had the problem resolved by Zoom's Engineering support.
It was the Laptops specific audio driver that was not working. Although when I first logged this issue the drivers had been verified, now that I reinstall the driver today things work correctly. There are many UX models listed. They kinda try to work but cut out after a few seconds.
Downloading the audio driver manually and restarting the computer didn't work for me. I've tried it twice now and nothing. I've even tried a complete PC Reset, but still the same problem persists.
The only change is the first pair "mic and speakers" in the "audio video and outputs" section, drivers have now successfully migrated their settings. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Failed to detect microphone and speaker. Failed to detect microphone and speaker. Go to solution. Sneferu Observer. Topics: Topics: Audio. All forum topics Previous Topic Next Topic. Sneferu Thanks for reaching out! Thanks again!
Hey Sneferu! I am also having the same problem! Is there still no solution for windows 11? Jennifer-wu-wu Observer. In response to majosearosemena. Robert63 Observer. DollyBeck Observer. In response to dudimodigliani. To be clear, speakers and mic work flawlessly in other apps YouTube, messenger, etc. In response to DollyBeck. Sheema Observer. I am having the same issue, i tried to update my driver but not working still.
Same problem here. I've downloaded the driver from Asus, but Windows won't let me install it. Says, "you already have the best driver installed", or something to that effect. Looking in Device Manager and the Events tab I see this: "Audio inputs and outputs" Microphone and Speaker - audio drivers failed to migrate settings in the update to Win 11 from Win 10 at the end of January.
And Windows won't allow me to install a new driver. But I don't seem to be able to use them. This is crazy.
Post Reply. Related Content. I can't mute my microphone when sharing my screen in Meetings Make zoom ignore certain audio output in Meetings Separating microphone and speakers using mobile device during zoom meetings in Meetings
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